Резюме Technical Support Agent

Functional duties: -data modification in «EzParts»/«EzData»( Electronic Parts Catalog Software) database – the products of “Systems Online SCT, Inc” company; -copyediting and proofreading all the base content provided by clients; -converting data from a client’s resources, translating default responses; -processing technical issues and filling the «EzParts web» database; -reviewing all data conversion documentation and preparing technical reports; -improving «EzParts web» help database and FAQ (using HTML).

Липень 2011 — Жовтень 2013

2 роки 4 місяці

LLC Trade House «Campus Cotton Club»

Харків, www.cotton.com.ua/

Медицина, фармацевтика, аптеки… Показати ще

sales manager, analyst

Functional duties: -communication and business correspondence with clients; -implementation of full documentary registration of deliveries of goods; -control and documentation analysis, reporting about the completed work.

Лютий 2011 — Липень 2011

6 місяців

LLC Trade House «Tornado»

Харків

Телекомунікації, зв'язок… Показати ще

manager

Functional duties: - technical customer support in the field of the GPS equipment; - communication with clients.

Про мене

Self motivated, stress-resistant, responsible worker; advanced team working skills, attentiveness to detail; strong organizational and communicative skills; tech-savvy. Ability to efficiently manage working time, prioritize tasks and multitask; Ability to process technical information. Responsible to work individually and as a part of a team. Advanced PC user. References: available on request.

Вища освіта

2010

National Aerospace University – Kharkov Aviation Institute (KhAI), Kharkiv, Ukraine

Aircraft radio technical systems, Communication Networks in Telecommunication direction

Знання мов

Громадянство, час у дорозі до роботи

Громадянство: Україна

Дозвіл на роботу: Україна

Бажаний час у дорозі до роботи: Не має значення