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Was online less than a week ago

Female, 36 years, born on 20 September 1987

Actively searching for a job

Canada, not willing to relocate, not prepared for business trips

The approximate area of the job search is specified

Sales Manager. Leading Account Manager.

Specializations:
  • Sales manager, account manager

Employment: full time

Work schedule: full day, flexible schedule, remote working

Work experience 13 years 5 months

November 2023March 2024
5 months

USA, www.amazon.com/

Sales Account Manager. Costumer service.
Competently identify the client’s needs and offer the best option; Conduct telephone conversations with clients and showings; Accompany the client from the incoming application to the signing of the booking agreement; Work with clients in a convenient. Maintain long-term relationships with clients.
August 2022November 2023
1 year 4 months
SMM-Akademy. Costumer service.

Moscow

Online training sales manager
• Increased sales revenue by developing and implementing effective sales strategies. • Built long-lasting client relationships through excellent customer service and consistent follow up. • Led a successful sales team by providing motivational coaching and performance-based incentives. • Streamlined sales processes for improved efficiency, resulting in higher conversion rates. • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment. • Handled customer relations issues, enabling quick resolution, and client satisfaction. • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services. • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
August 2018August 2022
4 years 1 month

Moscow, skyeng.ru

IT, System Integration, Internet... Show more

Awake-manager. Costumer service.
• Improved network efficiency by implementing new server configurations and optimizing system operations. • Increased sales revenue by developing and implementing effective sales strategies. • Built long-lasting client relationships through excellent customer service and consistent follow up. • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team. • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services. • Collaborated cross-functionally with teams to maintain consistent message and experience.
September 2013July 2018
4 years 11 months
Rijeltor

Moscow, www.rijeltor.ru

Business Services... Show more

Real Estate agent. Client Relations Manager
Sale. Working with clients to rent houses and cottages. (remote work from home, accepting orders, consulting clients, selling (product presentation), coordinating order fulfillment, completing the necessary documentation, working with owners of houses and cottages, etc.)
November 2010September 2013
2 years 11 months
LLC "Prioritet-tour"

Moscow, www.priotur.ru

Public Services... Show more

Tour Manager. Costumer service.
. designing tours and booking all aspects, such as accommodation and meals . making deals with hotels and theatres to provide meals, . accommodation and entertainment . assisting with meal preparation and buying supplies on some types of tours . welcoming groups at the starting point and making sure that everyone has arrived . pointing out and explaining tourist attractions during the trip . answering questions and giving advice on language and currency . making sure travel arrangements and stopovers run smoothly and . changing routes or arrangements as necessary . handling passport or visa problems, emergencies, illness, accidents, lost luggage and any complaints.

Key skills

You can change skill levels in the mobile app — the website will have this feature a little later on

Account Management
Sales Management
Business Development
Sales Planning
Team management
Customer Service
Sales Skills

About me

Additional information about yourself: Attentive, responsible, proactive, ability to work for results, ability to work in a team and individually, trainable, decent, sociable and versatile.

Higher education (master)

2010
Yerevan State University (www.ysu.am)
Faculty of Philosophy and Psychology., Psychology

Languages

RussianNative


ArmenianC2 — Proficiency


EnglishB2 — Upper Intermediate


Professional development, courses

2023
Igor Ryzov's sales monster
Igor Ryzov, Ведение переговоров. Продажи
2019
Sales methods and objection handling.
Rent a cottage, Sales

Citizenship, travel time to work

Citizenship: Armenia

Permission to work: Canada

Desired travel time to work: Doesn't matter